Lifetime Guarantee
Our Lifetime Guarantee
Every impact toy we make is guaranteed for life.
If your Floggers.com piece breaks under normal use, we will repair it free of charge — or replace it if it can't be repaired. This covers craftsmanship and materials: stitching, falls, handles, and hardware.
What it doesn't cover: normal wear and tear, cosmetic changes as leather ages and develops patina, damage from misuse, or modifications made after purchase.
How to claim: email Doug@floggers.com with photos of the damage and your order details. We'll confirm the repair or replacement and give you return instructions.
All sales are final — we do not accept returns or exchanges. The lifetime guarantee is our promise that what you buy is built to last, and that we'll stand behind it.